webapps.fkaa.comFlorida Keys Aqueduct

Authority Left this out because it was overriding desired styling.Close × Annual Water Quality Reports Close × Public Records Request Pursuant to Florida Statutes Title X, Chapter 119 Public Records, Section 119.07(4)(d) If the nature or volume of public records requested to be inspected or copied pursuant to this subsection is such as to require extensive use of information technology resources or *extensive clerical or supervisory assistance by personnel of the agency involved, or both, the agency may charge, in addition to the actual cost of duplication, a special service charge, which shall be reasonable and shall be based on the cost incurred for such extensive use of information technology resources or the labor cost of the personnel providing the service that is actually incurred by the agency or attributable to the agency for the clerical and supervisory assistance required, or both. *Extensive use is considered any task in excess of ½ hour of an Associate’s time to complete. The reasonable service charge assessed will be at the hourly rate established. For additional information, please see our Public Records Request Policy . name phone address email description of public records request Please note: Fields are not required, but sufficient contact information is needed to respond to your request. Submit Close × Drinking Water The Source The FKAA delivers approximately 17,000,000 gallons per day of high quality drinking water to the residents of the Florida Keys. The FKAA’s primary water supply, the Biscayne Aquifer, is a superior source water meeting and exceeding all regulatory drinking water standards prior to treatment. To supplement this source the FKAA also utilizes the Floridan Aquifer, a deeper, more brackish aquifer. In emergency situations the FKAA has the capability of utilizes two seawater plants, one in Marathon and one in Stock Island, to supply additional water. • Where Does Our Water Come From? Treatment The water treatment plant is an integrated source facility staffed by state-licensed personnel. Water produced from the FKAA’s primary supply, the Biscayne Aquifer is treated through a lime softening process. Water obtained from the Floridan Aquifer is treated through a low pressure reverse osmosis treatment system and combined with the treated Biscayne water. A disinfectant and fluoride are added prior to distribution. • How is Our Water Purified? Close × Wastewater Protecting Our Nearshore Waters The Florida Keys are comprised of a chain of islands that extend out 130 miles from the southern tip of the Florida Peninsula, culminating in the southern most point of the United States. Home to a variety of environmentally sensitive areas including a National Marine Sanctuary, Four National Wildlife Refuges, the Dry Tortugas National Park and the third largest coral reef in the world, protection of its nearshore waters is essential. In 1984 the Florida Keys, were designated an area of Critical State Concern by the state of Florida in 1984. Protection of these resources has becomes essential from both an environmental and economic standpoint for an area that now supports a permanent population of approximately 80,000 residents that nearly doubles during the winter season. Wastewater from the existing septic systems, onsite systems and cesspits was found to be introducing nutrients and harmful bacteria into the nearshore waters, significantly harming coral and other marine life. With this in mind, providing central sewer throughout the Keys was mandated by the State of Florida in 1999. The Authority provides central wastewater services to seven regions of the Keys utilizing advanced technologies to maximize nutrient and pollutant removal from wastewater discharges. In two of these areas the effluent is further disinfected allowing the FKAA to provide valuable reclaimed water to the residents. Wastewater Districts Click the map below to explore our Interactive Wastewater Districts page. Learn more about wastewater in your area. More About Wastewater Close × Reclaimed Water What is Reclaimed Water? Reclaimed water, sometimes called recycled water, is former wastewater that has been highly treated and disinfected so that it can be safely used for non-potable (non-drinking) uses, such as irrigation, vehicle washing and aesthetic fountains. Reclaimed water is delivered through a completely separate system of piping than potable (drinking) water, and can be easily distinguished by the required purple pipe. Meeting the strictest guidelines set forth by the Florida Department of Environmental Protection, reclaimed water is a safe and cost-efficient alternative for conserving our valuable freshwater supply. The following links provide informational brochures detailing our reclaimed water service. • Big Coppitt Regional Reclaimed Water Brochure • Duck Key Reclaimed Water Brochure Where is Reclaimed Water service available? Big Coppitt Key / Rockland Key / Shark Key (Big Coppitt Regional Wastewater District)Currently, reclaimed water service is available on a first come, first served basis within certain sections of the Big Coppitt Regional Waterwater District. The link below provides a map of the Big Coppitt reclaimed water service area. • Big Coppitt Regional Service Area Duck KeyReclaimed water service is available to all of Duck Key. Residents are welcome to review the above Reclaimed Water Brochure and return the reclaimed water service request portion to the FKAA. The link below provides a map of the Duck Key reclaimed water service area. • Duck Key Service Area • Duck Key Residential Reclaimed Schedule More About Reclaimed Water The following links will help you better understand reclaimed water and how to connect to the Reclaimed System. • How Can I Use Reclaimed Water? • How Do I Connect To The Reclaimed System? • Additional Reclaimed Water FAQ’s Additional information may be found by navigating to Moreor by calling 305-296-2454. Close HOME MYFKAA PAY MY BILL WHAT WE DO CONTACT RESOURCES Search terms Site search by Findberry Special Meeting: KEY WEST DOUBLETREE RESORT, Friday, September 14th at 10:00 a.m. FKAA OFFICES WILL BE CLOSED ON MONDAY, OCTOBER 9TH IN OBSERVANCE OF COLUMBUS DAY. You may still manage your account, pay your bill and check your consumption online. For water emergencies please call (305) 296-2454. F K A AFLORIDA KEYS AQUEDUCT AUTHORITYFKAA Closing Customer Service Offices to Public. In response to the CDC’s guidance to implement social distancing to slow the spread of Coronavirus Disease 2019 (COVID-19) and in an effort to protect employees and customers, the Authority (Authority) will be suspending in-person services at its three customer service offices effective Monday, March 23, 2020. For the full press release click here The majority of Authority services are available online, click the here to go to our resources page. Click here to view all the ways you can manage your account without coming into the office. Delivering Quality Water to Paradise FIX A LEAK WEEK 2018 March 19-25, 2018 Click HERE to visit our Morepage and find Water Saving Tips in the Conservation sectionDRINKING WATER WEEK May 6-12, 2018 Click the Drinking Water Week logo below to view our 2015 Water Quality ReportMOREClick the Drinking Water Week logo above to view our 2015 Water Quality ReportFKAA Billing Update Due to service interruptions from Hurricane Irma the FKAA will be estimating customer bills in September and October based on the prior year’s consumption. You will also receive a 50% discount for September consumption. This discount will be posted on your September or October bill or a combination of each bill depending on your bill cycle as shown below. Billing Cycle Consumption Discount on September bill Consumption Discount on October Bill Total Consumption Discount(Same month Prior Year) Week 1 0% 50% 50% Week 2 25% 25% 50% Week 3 50% 0% 50% Week 4 50% 0% 50% In addition, late fees are being waived through November...